Imports and cleaning

5 answers · updated 21 October 2026

• What does the cleaning do?• Quantities: words like "10+", "in stock" or "few left" become numbers you choose. Unknown words are flagged so you can teach MostStack once. •…
• What if a supplier sends a broken file?The import stops before anything changes when the file: • is empty; • is much smaller than last time (default: more than 50% smaller); • would remove…
• What happens to products that disappear from a supplier's file?They're marked gone from the file in the supplier's products. Each sync decides what happens in your store: • set them to 0 (the default); • leave…
• What if an import fails?Failed imports are retried. You set how often under Settings → Retries, in the app or the workspace. You also get a notice, and an email if alerts…
• Can I see what changed?Yes, in the workspace: • Imports: every import, with what was new, changed and gone. • Supplier products: each one shows its stock in the supplier's…